Privacy Policy
At cozyhomzy.com, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website. By using our services, you agree to the terms outlined below.
1. Information We Collect
- Personal Information: We collect personal information such as your name, email address, billing address, shipping address, phone number, and payment information when you make a purchase or create an account on our website.
- Non-Personal Information: We collect non-personal data such as browser type, device information, and browsing behavior to improve user experience and website functionality.
2. How We Use Your Information
- Order Processing: We use your information to process orders, fulfill your requests, and provide customer support.
- Communication: We may send you emails to confirm orders, update you on shipping status, respond to inquiries, and inform you of product updates or special offers.
- Improvement & Personalization: We analyze website traffic and user behavior to enhance our website, personalize your experience, and ensure it meets your needs.
- Legal Compliance: We may use your data to comply with legal obligations, prevent fraud, or enforce our policies.
3. Cookies and Tracking Technologies
- Our website uses cookies, which are small data files stored on your device, to remember your preferences, track your usage, and enhance your shopping experience.
- You may choose to disable cookies in your browser settings, but this may limit certain functionalities of our website.
4. Sharing Your Information
- Third-Party Service Providers: We work with third-party service providers for payment processing, order fulfillment, shipping, and marketing. These partners only receive the information necessary to perform their specific services.
- Legal Requirements: We may disclose information when legally required, such as for investigations, legal claims, or to protect our rights.
5. Data Security
- We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, while we strive to use commercially acceptable methods to protect your data, no online platform can guarantee 100% security.
6. Your Rights
- Access and Correction: You may request access to your personal information or correct any inaccuracies by logging into your account or contacting our customer service team.
- Opt-Out of Marketing Communications: You may opt-out of receiving promotional emails by following the unsubscribe link in any marketing email or contacting us directly.
- Data Deletion: You can request the deletion of your personal data by contacting us, although we may retain certain information for legal or administrative purposes.